Apple dragging out the iMessage war harms everyone

The distinctly American problem of green-bubble messaging is almost solved, but the hate hasn’t gone anywhere

Erin Gutschke | Retrograde Staff

After over a decade of pixelated pictures and green bubbles, Apple is nearly done fixing the messaging issues plaguing chats between Android and iOS users — a prominent problem in the U.S. — but the company continues expanding the iPhone-Android divide. 

Green bubbles were an identifier for Android users using SMS — the universal message protocol — and when a blue chat turned green, all the reactions, read receipts and high quality videos would turn into a dumpster fire of nearly unusable text messaging. But in 2020, Android started rollout of RCS, a new universal standard for high-quality messaging. After being hailed as the solution to Android hate, Apple began rollout in 2024 and finally accepted RCS from minor data carriers in the past few weeks. 

In the U.S., Apple’s iMessage system has a cult following. And over time, the low-quality messaging associated with Android stained the reputation of these phones and their users. As iPhone users attributed specific characteristics to their own brand, the green bubble became a mark upon Android users which would be used to condescend and divide teenagers based on the type of software their device used for instant messaging. The shaming shifted young consumers to Apple, which has 79% of the Gen-Z market as of 2023. Not having an iPhone soon became a reason to exclude someone because it showed they were of low status that could be excluded with impunity. 

Many Android users found themselves socially isolated. They were kept out of group chats, left out of entire social circles and even shunned within existing friend groups. The reason was solely to prevent a green bubble from contaminating the functionality of an iPhone-only chat. With nearly 80% of the generation holding an Apple device, it was easy to blame Androids for the issue in messaging. And as many have experienced, the solution seems to be a simple switch to iPhone. The chats turn blue, shared videos are crisp, and FaceTime works effortlessly between friends, opening up social avenues for students in both high school and college. 

So was the entire problem truly Android users and their stubborn use of a different operating system? Unfortunately, the issue is not quite so simple. The green-bubble stratification appears to be a U.S. only issue. Different countries across the globe default to WhatsApp, Line and WeChat, to name a few, where the communication between a larger Android population and iPhone users continues unimpeded without stigma. These apps allow for the same sociability as iMessage, yet Americans seem resistant to using them. 

The iMessage incompatibility issue, at its core, stems from the SMS protocols that Androids used, which had low file limits and could not send anything larger than a text, like pictures, videos and reactions. Apple uses iMessage, a format that only exists within the company’s products, and sparingly uses SMS as a backup when iMessage fails or when texting a non-Apple phone. Android’s shift to high-quality RCS has destabilized this balance because of all the perks it brings with it. Between Android devices, the read-receipts, stickers and replies work flawlessly. Unfortunately, as long as someone is using SMS, the weakest link decides the fate of the group chat. And that link is now the iPhones in the hands of 79% of Gen Z. 

It was up to the people to vocalize their disappointment in Apple’s complacency. And after years of angry bloggers, parents heartbroken by their kids bullied for their phone brand, and Google’s “Get the Message” campaign cunningly calling out Apple’s major role in the issue, the two corporations began working together to interface their messaging platforms. In 2024, Apple announced adoption of RCS, and recently, they brought support for smaller data carriers on iPhone. Our group chats finally healed – clear videos, reactions, replies, and read-receipts. They might still be green, but they’re functional now. 

But bringing RCS to iPhone users did not save Android users from the pre-existing stigma. Green chats used to be inconvenient, but have now introduced a solution to so many issues that iMessage fans complained about. The arguments they used to berate Android were suddenly unsubstantiated. But like most forms of hate, it’s not logic, but emotion, that drives it.  

Apple’s marketing team took the original issue of incompatibility and spun it into this profitable idea of brand conflict. Their “Switch to iPhone” smear campaign tainted the reputation of Android phones while appearing jovial and honest to the general public. Praising iPhone features is expected, but what sat ill was tagging Android as slow, unsafe, and laggy with sweeping generalizations that were borderline disinformation. Additionally, Apple has deliberately designed green bubbles to be harsher on the eyes. Apple has design rules for colors and contrast ratios outlining aesthetic and visibility, and blue bubbles are a part of that design code. The blue bubbles in iMessage kept their clean appearance while green bubbles were bright enough to be nearly illegible and break Apple’s own design rules for color contrast. The issue now has a fix, but it’s buried deep inside the settings and disabled by default. Green bubbles were meant to differentiate potentially unsafe SMS communication and encrypted iMessage, and although RCS supports encryption, Apple refuses to include it as blue as part of this hateful corporate temper-tantrum. 

This divide began with iPhone users projecting misguided frustration, whose accusations no longer hold any water after years of technological developments Apple has struggled to adapt to. It’s obvious, to tech enthusiasts and Android users, that Apple’s adamant crusade to retain incompatibility and demean Android is just meant to drive their market expansion. As long as this tactic proves effective, Apple won’t stop. It’s about time that iPhone users take a moment to reflect on the absurd reality of this debate. Cross-platform messaging only remains a problem if they allow Apple to make it one. 

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